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Customer Service & Help

Help is broken down by major categories below.

Shopping Help
Earn money for your Favorite schools with every purchase! A portion of every sale will be donated by the Seller to your favorite schools. 100% of every dontation goes to your school!
It's important to support small/local businesses. SchoolRaising's online/mobile marketplace provides a way to easily support local businesses by purchasing their products or services using any device (smartphone, tablet, or PC). In return, businesess donate a % of every sale to your favorite schools!
By helping schools & local businesses you're helping to strengthen the local economy & making the community stronger.
The easiest fundraiser ever! Just Sign-up, select the products or services you want, then select a school where you want the donation to go, and watch the dollars add up for your school

Our online & mobile platform manages the details for you - it's so simple you can do everything with your smartphone
With typical fundraisers parents & relatives reluctantly buy products that are significantly overpriced, on the premise that it’s “for the good of the kids”.

With SchoolRaising, buyers get the full value of each product at normal prices & the Seller donates a portion of each sale to your school in the hopes of gaining you as a loyal customer.
Sign-in, select My Account , then select My Orders to manage your orders.

The Orders Summary page includes a detailed summary of all of your orders. Select on an OrderID to view details on a specific order and to view a receipt.

Notes:
  • Once an Order is placed and paid for, you must contact the Vendor directly to make any changes to the order or to return an item.
  • Each Vendor determines if an item is available for pickup or delivery and they determine the shipping & handling charges for each item.
  • Each Vendor determines the taxes for each item, if any.
  • The status indicates if an order is Complete (if it has been shipped or picked up), if it is Pending (has not shipped or been picked up), or has been returned.
  • SchoolRaising does NOT store any credit card data on our servers - All credit card processing is handled by PayPal to ensure your security . You do not need a PayPal account - You can pay with any major credit card or with a PayPal account.
Sign-in, select My Account , select My Orders , then select an OrderID to track the status of a specific order & to view the shipping details.

Notes:
  • Each Vendor determines if an item is available for pickup or delivery and they determine the shipping & handling (S&H) charges for each item.
  • The status of an order remains Pending , until the item is either picked-up or shipped - then the Vendor marks the order as Complete .
  • To track the shipping of an order, please visit the website of the shipping company used by the Vendor and enter the tracking number for the order.
  • If there is an issue with the shipping, please contact the Vendor directly to resolve the issue.
The Vendor (Seller) handleds all customer service issues for items or services sold. Please contact the Vendor directly for any issues that you have with an order.

To contact a Vendor, do any of the following:
  • Sign-in, select My Account , & select My Orders to get details about the Seller, including contact info.
  • Search for the Vendor on the Find A Business page, then search for the Vendor by category, location, or by name. Select the Vendor to get all the available details about the Seller, including contact info.
Notes:
  • Please give the Vendor a few business days to respond.
  • If you feel you are not getting an adequate response from the Vendor, you can report the issue using our Help Request Form and SchoolRaising will try to help expidite a resolution. However, please be patient, as we are growing rapidly and our resources are stretched at times. Issue resolutions can take up to 1 to 2 weeks and there is no guarantee that we can resolve every issue to your satisfaction, but we will certainly do our best.
Sign-in & select My Account to manage or update your account info., including:
  • User Info. & Address
  • User Photo
  • Shopping Cart
  • Orders
  • Returns
  • Favorite Schools, Groups & Vendors
  • View a Donations Summary
  • Rep. Resources Center
  • Vendor Acct. Info
  • Sell Items
  • View Listing Options
  • View Vendor Sales
  • Process Orders
  • School Acct. Admin.
  • Change password
Sign-up today! Have fun buying from local businesses - knowing that you're helping your school raise money while strengthening your community
Vendor Help
By helping schools, businesses benefit through increased loyalty by local families, & the community - as they will support the businesses that support their schools
Businesses benefit through increased sales to local families & the community, in exchange for helping schools
Easily sell your products & services to the community on SchoolRaising's online/mobile platform - without the expense of setting up your own marketplace.

Our online/mobile platform allows businesses to easily sell products & services using any OS (iOS, Android, Windows, etc.) & on any device (mobile phones, tablets, or PCs). Basic listings are FREE, so give it a try today!
Vendors receive a detailed Vendor Profile Page about their business, including links to their website and social media pages - all for FREE! Basic Vendor Listings are included in one category in your main zip code.

Upgrade to a Featured Vendor Listing for additional exposure & include your business in more categories and zip codes. Get additional details on Featured Vendor listings
List up to 10 items for FREE (for a limited time only). Basic item listings are included in one category in your main zip code.

Upgrade to Featured Item Listings for additional exposure & include your item in more categories and zip codes. Get additional details on Featured Item listings
Featured Listings are available for each category. Featured Listings receive priority placement & can include additional categories & zip codes. Pay for just the categoires and zip codes that will best reach your potential customers.

Get additional details on Featured Item listings or Featured Vendor listings
Community engagement benefits everyone. SchoolRaising gets your business more engaged in the community & helps you to build customer loyalty in your community for helping local schools!
Vendors that donate the most to a school group will receive special recognition on the school group page. Some school groups often offer additional recognition for top supporters , such as distributing special flyers to the students or parents, etc.
The easiest way to sell your products & services online and increase sales to your community. Just Sign-up, post your products & watch your sales grow

Our online/mobile platform manages the details for you - It's so simple you can manage everything with your smartphone
Have fun by getting more engaged with local schools & the community

Have even more fun by setting up challenges (coming soon) between other businesses or groups. Businesses & groups can setup challenges between other businesses or groups to compete against each other to see who can help the schools to raise the most money. A little friendly competition is fun, especially when it benefits schools
Schools Help
With SchoolRaising 100% of every donation goes directly to your schoool. How many other fundraisers can say that?
Track all donations down to the penny. You know exactly how much you are earning in real-time - offering your school or group FULL TRANSPARENCY! With other fundraisers, you rarely know how much your school is actually getting from each sale or event.
Traditional fundraisers require an army of volunteers & no-one wants to sign-up to help. SchoolRaising requires NO VOLUNTEERS ! Other than helping to spread the word to ask your freinds and family to buy from the SchoolRaising website, there is very little time requirement for parents.
Traditional fundraisers only take place at certain times each year. SchoolRaising helps you raise money all year long.
Schools pay no fees, but have the opportunity to raise significant funds.
The easiest fundraiser ever! Just Sign-up, select the products or services you want, then select a school where you want the donation to go, and watch the dollars add up for your school

Our online & mobile platform manages the details for you - it's so simple you can do everything with your smartphone
With typical fundraisers parents & relatives reluctantly buy products that are significantly overpriced, on the premise that it’s “for the good of the kids”! With SchoolRaising, you get the full value of each product at normal prices & the vendor donates a portion of each sale to the schools in the hopes of gaining your future business.

Just shop your favorite local businesses from your smartphone or online & help your school!

It's important to support small/local businesses. SchoolRaising's online/mobile marketplace provides a way to easily support local businesses by purchasing their products or services using any device (smartphone, tablet, or PC). In return, businesess donate a % of every sale to your favorite schools!

By helping schools & local businesses you're helping to strengthen the local economy & making the community stronger.
Have even more fun by setting up challenges (coming soon) between schools or groups to see who can raise the most! Schools, homerooms, groups, or teams can compete against each other to see who can raise the most money.

Challenges typically result in more money raised & also teaches the kids about a little friendly competition - a great life lesson, especially when it benefits schools
Community Reps Help
While you're earning money, your also helping schools to raise needed funds at the same time!
When businesses participate they receive the support of local families & friends. By helping schools & local businesses you're helping to strengthen the local economy & making the community stronger.

With typical fundraisers parents & relatives reluctantly buy products that are significantly overpriced, on the premise that it’s “for the good of the kids”!

With SchoolRaising, Buyers get the full value of each product at normal prices & the vendor donates a portion of each sale to the schools in the hopes of gaining your loyalty and future business. So it's a win-win for everyone.

Many other part-time jobs involve pyramid schemes, where you have to try to convince your family and friends to purchase overpriced products so you can make some money. They also encourage you to convince your freinds & family to sign up to be part of your "team", so you can make money off of anything that they sell too. This is usually an uncomforable situation for both sides.

With SchoolRaising, there's no selling of overpriced products to your friends or family or asking them to "Join Your Team" so you can make money off of them. That's just not our model, as no one really likes to pressure their friends just so they can make a few bucks.

Work when and where you want! You set your schedule - we understand that family comes first.
Unlimited income potential! Your success depends on your efforts. The harder & smarter you work the more money you make and the more you raise for schools. Take pride in your new business - knowing that your hard work is paying off for your family, for local businesses, and for your schools!
Feel good about your job - not only are you helping your family, but you're also helping schools, local businesses & the community! Best of all - you determine your schedule!
SchoolRaising fosters a fun working environment! You should look forward to going to work each day - with SchoolRaising you will & you'll have the opportunity to meet some new friends too
Just Sign-up, work at your own pace & our online platform manages the details for you. It's so simple - you can manage everything with a smartphone

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